Vincent Bertin: Business Analyst and Project Manager

Connecting the dots between business and IT

Vincent Bertin: Executive MBA, PMP, Certified Communicator with Scientific Background, Swiss Resident
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Service offering:
  • Analyze the current situation (as-is) and what will have to be changed (to-be) from each user/customer standpoint, meaning the new way of interacting and the new application or its updated features.
    Deliverables: Specifications, testing scenario, test script, user acceptance test and change request as well as organisational procedure, organisation chart, business process, business rule grid, business process diagram, process map diagram, mind map, decision table and RACI matrix.

  • Implement the custom-tailored solution, taking into account both organizational and IT aspects.
    Deliverables: Project management plan including scope and WBS, schedule, budget, quality, human resources, risk, communication and procurement aspects

  • Share the change within the users community during the transformation/application lifecycle: convey key information to targeted audience. The goal is to catalyze people empowerment by providing them with an environment to learn their way, step-by-step, with short-term wins.
    Deliverables: E-learning module including video, end-user manual, technical guide and online help from a single source, knowledge base as well as wiki, whiteboard animation and serious game. Satisfaction survey, measurement of skill acquisition, most and less popular topics, number of calls / incidents, identification of key players among a community, lessons learnt and best practices.
Approach: Articulate the vision by adopting a structured and visual approach, which is implemented step-by-step, with short term wins for each stakeholder of the project.
Knowing more: 18 years in IT and organizational projects. Currently involved in digital transformation projects for a Swiss public administration, working for MDB Consulting. Working in Switzerland for nearly 15 years / Proficient in English and French with basic Spanish and Portuguese. / Certified Business Analyst: CBAP - Certified Business Analyst Professional by IIBA in 2016. Certified Project Manager: PMP - Project Management Professional by PMI in 2016. Executive MBA specialised in Healthcare Management: graduated in 2012 from HEC Lausanne in partnership with EPFL and ESSEC. Technical Writer with a diploma from Paris Chamber of Commerce and Industry in 1999. Biochemist with a Degree (French Master) from Paris 7 in 1998 / Swiss address available on demand / 43 years old / Mobile, especially interested by IT transformation programs like: ERP roll-out projects and databases implementations, healthcare programs (e-Health) and competence centers.
Contact:  +41 76 802 44 97
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